2025 Dahlia Tuber Sale FAQs & Policies
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WHEN DOES THE SALE BEGIN?
Set your reminders! The sale starts at 12pm est on our website on March 29, 2025.
Shipping will begin mid-APRIL as temperatures start to rise.
SHIPPING ADDRESS
Please ensure your shipping information is correct! In the past, we have had several packages returned because of invalid or incorrect information on delivery addresses: Zip code, State, and House Number. We want to get your dahlias to you quickly and securely. New shipping fees will apply if we have to reship your order due to an incorrect or incomplete address.
I PLACED MULTIPLE ORDERS. CAN YOU COMBINE THEM?
We will do our best to combine orders but due to the sheer volume of orders we receive we cannot make any guarantees.
ON-FARM PICKUP
There will be TWO dates available for farm pickup: Saturday April 26 and Sunday April 27, 2025 at Harvest Moon Farm & Orchard in North Salem. If you would like farm pickup please choose this option at checkout. All other orders will be shipped USPS. Please note any changes to your pickup/shipping selection will incur a $15 administrative change fee so please read and select options carefully at checkout.
DO YOU ACCEPT PAYPAL?
Yes, we accept Paypal and all major Credit Cards. We don’t accept Venmo or checks. All aspects of the sales are handled online.
DO YOU SELL TUBERS OR CLUMPS?
We sell individual tubers, and tubers are priced per unit. We do not sell clumps.
I GOT SOME SMALL TUBERS. WILL THEY GROW?
As I have come to learn in my 7+ years of growing dahlias, not all varieties produce big tubers, it's their nature and DNA. When it comes to dahlias tubers, keep in mind that size does not matter, even the tiniest tubers are mighty and will produce many gorgeous blooms.
Additionally, the size of a tuber does not define your plant's health. Every tuber we sell will grow into a healthy plant and bloom beautifully. We try to provide our customers with the best, healthiest tubers we can, and sizes can vary. We do not offer refunds based on the size of a tuber.
REFUNDS
Please inspect your tubers upon arrival and contact us within 48 hours should you have any issues when you receive your tubers (wildirisflowertruck@gmail.com is the best way to contact us. Please do not send direct messages on social media about your order).
Open your packages IMMEDIATELY. All refund requests, with no exception, should be accompanied by multiple pictures. For shipping issues we will only refund with pictures within 48 hours of receiving your package. All tubers are rigorously inspected, viable and with the right conditions they will grow within the season and produce blooms.
Wild Iris Flower Farm does not issue dahlia tuber refunds for improper growing conditions and/or storage conditions after shipment. We cannot be held responsible for any damage, rot or disease that happens in storage or in the field/garden post shipment. All dahlia tuber sales are final.
DO YOU OFFER BULK OR WHOLESALE PRICING?
We do not have a bulk or wholesale program at this time; our Grab Bag option is the only bulk type of offering.
WHEN WILL MY TUBERS SHIP?
We will begin shipping tubers as soon as night time temperatures in the majority of the country stay above freezing. It is unsafe to ship tubers while temperatures are inconsistent; a frozen tuber = a dead tuber and no one wants that! You will get an email notification when your tubers ship.
SECURING TUBERS IN CART
Putting a tuber in your cart does not reserve it. Not until you successfully checkout is your order secured. I highlight this, put it in bold, AND underline it, but it’s still the #1 question we get every year: Why did some tubers disappear from my cart?
The e-commerce platform updates inventory based on the tubers it needs to fulfill completed orders, making some unavailable. If there is a variety you want, I encourage you to be quick, add them to your cart, and checkout.
DO YOU SHIP TO ALASKA, HAWAII, CANADA OR INTERNATIONALLY?
We’re only able to ship within the CONTINENTAL United States at this time. Sorry Alaska and Hawaii, we are working on expanding shipping options for 2026!
SHIPPING CONFIRMATION
When we print the shipping label, you will receive a tracking number for your order(s). To increase efficiency, we may print multiple if not all, shipping labels on the same day. However, it may take us days to get your order, pack it, and hand it to the Post Office for shipping. So if you don’t see your order moving along, it simply means we haven’t packed it yet. Please ensure your email address is correct upon checking out!
HOW MUCH IS SHIPPING?
Dahlia tubers will be shipped via USPS priority mail to the United States only; this includes Alaska and Hawaii. Tubers will ship between early and mid April once freezing temperatures are clear of the forecast. We cannot fulfill early shipping requests. You will receive a notification once the order ships with a tracking number. We are unable to guarantee an arrival time due to USPS delays. The cost of shipping is outlined below:
1-2 tubers: $12.00
3-15 tubers: $18.00
16-30 tubers: $25.00
30+ tubers: $45.00
SHIPPING ISSUES
Once your order has been shipped and you have received an email with tracking information, we cannot be held responsible for any mishandling, delays, or lost packages caused by USPS. All packages are insured, and if your package is lost, damaged, or stolen in transit, you will need to file a claim directly with USPS. We are unable to replace or refund orders affected by carrier-related issues, but we recommend reaching out to USPS promptly to initiate the claims process.
CAN I RESERVE TUBERS?
We are not able to reserve any tubers of any variety for anyone.
DO YOUR TUBERS MAKE BIG BLOOMS?
Dahlias will only bloom as big as their variety, hence their official classification by size. For example, a Sweet Nathalie bloom is usually 5” wide; nothing you do to the plant will make it 9”.
If you want big blooms, search for the dinner plate dahlias. Photos can be misleading regarding size, so please research the dahlia varieties you’re interested in. We try to add descriptions to as many varieties as possible to help you narrow down your shopping process.
REPLACEMENTS & REFUNDS
We try to account for loss with a reasonably conservative margin during storage. However, sometimes, the loss between the sale and ship date is more significant than expected, causing a shortage in supply at the time of shipping. This is rare, but it can happen.
In the unlikely event that this was to happen, you will be asked if you’d like a refund or a replacement for a similar variety during checkout should we have crop failure on certain dahlias before shipping. We will refund you if you choose a substitution and we do not have a similar variety to ship. We appreciate your understanding as we deal with Mother Nature.
HOW MUCH DO WILD IRIS TUBERS COST?
Based on variety, our selections range from $9 to $25 per tuber.
More questions?
I’m excited to share these beauties with you and hope they flourish in your garden and/or fields this summer. Here’s to a wonderful growing season! Please reach out with any questions!